Mama Mia

It was with interest that I read the article in Saturday’s Dominion Post regarding people who had booked seats and weren’t able to see the performers. According to the article a Commerce Commission spokesman said if you can’t get satisfaction from the ticket agent you can complain to the commission if you asked at the time of the purchase whether you would be able to see the show! If you buy a toaster you don’t have to ask “Will it toast my bread?” in order to be able to take it back if it doesn’t work, surely the ability to actually see the show would seem to be the basic minimum that buying a ticket should include in terms of the Consumer Guarantees Act? So I guess the advice is always ask when you buy a ticket to performances no matter how stupid you feel asking it – oh and don’t forget to record the name of the person who gives you the assurance. And if they refuse to give you the assurance??? Stay at home and hire the DVD.

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